Privacy Policy

Introduction

AILearn101 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform designed for financial advisors and professionals. Please read this privacy policy carefully.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name and email address
• Professional information (firm name, role, certifications)
• Account credentials
• Learning preferences and skill level assessments
• Communication preferences

Usage Data

We automatically collect certain information when you access our platform:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and features used
• Learning progress and completion data
• Time spent on platform activities

AI Interaction Data

When you interact with our AI-powered features (powered by Google Gemini and other AI services), we collect prompts, queries, and responses to improve our services and personalize your learning experience. This data may be processed by our third-party AI providers subject to their respective privacy policies.

How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our learning platform
• Personalize your learning experience and recommendations
• Process your account registration and authentication
• Send administrative communications and updates
• Analyze usage patterns to enhance our services
• Generate AI-powered learning content and feedback
• Comply with legal obligations and protect our rights
• Detect and prevent fraudulent or unauthorized access

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• AI Service Providers: We share data with AI providers (such as Google Gemini) to power our learning features. These providers process data according to their privacy policies and our data processing agreements.
• Service Providers: We may share data with third-party vendors who assist in operating our platform (hosting, analytics, customer support).
• Organization Administrators: If you access our platform through an organization, administrators may have access to your learning progress and activity data.
• Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit and at rest, secure authentication mechanisms, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements
• Maintain business records as required by law

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain data for legal or compliance purposes.

Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing of your personal data for certain purposes.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

Your Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: Opt out of the sale of your personal information. Note: We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us using the information provided below. We will respond to verifiable requests within 45 days.

Cookies and Tracking

We use cookies and similar tracking technologies to collect usage data, maintain your session, remember your preferences, and analyze platform performance. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our services.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: